| J. Christy McKibben christy@christymckibben.com |
| Education & License |
| Google Data Analytics Professional Certificate Bachelor of Science, Technical Communication, Arizona State University Associate of Applied Science, Practical Nursing, Hennepin Technical College Licensed Practical Nurse, North Carolina Permanent License #76621 |
| Skills |
| Adobe products, Canva, Constant Contact, CSS, Google Docs, Google Slides, HTML 5, Microsoft Office, open-source software (multiple), Pixteller, PowerPoint, Prezi, spreadsheets, SQL, Tableau, R (programming language), WordPress Attention to detail, accuracy, and problem-solving abilities; communication, critical thinking, organizational, research, and technical writing/editing skills; creating data visualizations, customer service, SEO best practices, social media, data analysis, and technical aptitude |
| Past & Current Experience |
| Writer & Editor: Cat Angels Pet Adoptions internal newsletter, 2016-current Freelance Healthcare Content Writer: Tailored Ink, 2021-2022 (entirely remote) Freelance SEO Blogger: DennyWrites.com, 2021-2022 (entirely remote) Author & Cover Illustrator: Let’s Talk About…Cockroaches! (e-book) Author & Illustrator: My Pal Tiernan’s Coloring Book 1: Cats, Cats, & More Cats (paperback) Author & Illustrator: Hey Tiernan! Where’s Your Tail? (e-book and paperback) Author: Living in Darkness: Understanding the Dark Cloud of Depression (e-book and paperback) Freelance Writer/Editor/Web Designer: Indelible Productions, 2017 (remote) Freelance Writer/Editor/Web Designer: Extreme Adrenaline Fest, 2017 (remote) Freelance Writer: iBus Media, 2017 (entirely remote) Freelance writer/blogger: CODA Concepts, LLC, 2016 (entirely remote) Freelance writer: Study.com, 2015 (entirely remote) Quality Improvement Technician Licensed Practical Nurse: Transitions LifeCare, 2011-2014, North Carolina Licensed Practical Nurse: St. Anthony’s Hospital, Patient Care Unit, Florida Administrative Specialist: University of Minnesota, St. Paul campus Senior Customer Service Representative: Ameriprise Financial, Minnesota Preschool/Pre-K teacher: Especially for Children, Minnesota Primary Teacher, Assistant Teacher, Aide: KinderCare, Minnesota |
| Other Skills |
| Audited medical records in a hospice facility Educated and coached new employees on customer service techniques Trained new employees to proofread documents at a financial company Guided new employees through data entry methodology Deescalated callers’ phone calls and gave helpful tips to the team to improve their skills |
| Volunteer Experience |
| Cat Angels Pet Adoptions, Cary, North Carolina Work weekly with cats and kits in the facility, 2015-current Writer/Editor of internal online weekly newsletter, 2016-current (remote) |
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