Résumé

J. Christy McKibben
christy@christymckibben.com
Education & License
Google Data Analytics Professional Certificate
Bachelor of Science, Technical Communication, Arizona State University
Associate of Applied Science, Practical Nursing, Hennepin Technical College
Licensed Practical Nurse, North Carolina Permanent License #76621
Skills
Adobe products, Canva, Constant Contact, CSS, Google Docs, Google Slides, HTML 5, Microsoft Office, open-source software (multiple), Pixteller, PowerPoint, Prezi, spreadsheets, SQL, Tableau, R (programming language), WordPress

Attention to detail, accuracy, and problem-solving abilities; communication, critical thinking, organizational, research, and technical writing/editing skills; creating data visualizations, customer service, SEO best practices, social media, data analysis, and technical aptitude
Past & Current Experience
Writer & Editor: Cat Angels Pet Adoptions internal newsletter, 2016-current
Freelance Healthcare Content Writer: Tailored Ink, 2021-2022 (entirely remote)
Freelance SEO Blogger: DennyWrites.com, 2021-2022 (entirely remote)
Author & Cover Illustrator: Let’s Talk About…Cockroaches! (e-book)
Author & Illustrator: My Pal Tiernan’s Coloring Book 1: Cats, Cats, & More Cats (paperback)
Author & Illustrator: Hey Tiernan! Where’s Your Tail? (e-book and paperback)
Author: Living in Darkness: Understanding the Dark Cloud of Depression (e-book and paperback)
Freelance Writer/Editor/Web Designer: Indelible Productions, 2017 (remote)
Freelance Writer/Editor/Web Designer: Extreme Adrenaline Fest, 2017 (remote)
Freelance Writer: iBus Media, 2017 (entirely remote)
Freelance writer/blogger: CODA Concepts, LLC, 2016 (entirely remote)
Freelance writer: Study.com, 2015 (entirely remote)
Quality Improvement Technician Licensed Practical Nurse: Transitions LifeCare, 2011-2014, North Carolina
Licensed Practical Nurse: St. Anthony’s Hospital, Patient Care Unit, Florida
Administrative Specialist: University of Minnesota, St. Paul campus
Senior Customer Service Representative: Ameriprise Financial, Minnesota
Preschool/Pre-K teacher: Especially for Children, Minnesota
Primary Teacher, Assistant Teacher, Aide: KinderCare, Minnesota
Other Skills
Audited medical records in a hospice facility
Educated and coached new employees on customer service techniques
Trained new employees to proofread documents at a financial company
Guided new employees through data entry methodology
Deescalated callers’ phone calls and gave helpful tips to the team to improve their skills
Volunteer Experience
Cat Angels Pet Adoptions, Cary, North Carolina
Work weekly with cats and kits in the facility, 2015-current
Writer/Editor of internal online weekly newsletter, 2016-current (remote)
PDF version of résumé available here